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FAQs

If your question is not answered below, please drop us an email at info@nrggym.com

The NRG Gym Experience

Your child will be allowed entry of the gym under the NRG Youth membership and in the presence of a NRG Gym going parent or guardian member. You will need to join the gym, and the child must have a NRG Youth induction with a personal trainer. Click here for NRG Youth terms and conditions.

Please click here to view the terms and conditions of your membership.

Our gyms may have slightly varied opening hours, site to site . Please use the top menu bar to navigate to your nearest gym homepage. You should be able to see their opening hours on the right hand side of the page.

A friendly smile from our team when you visit the club. Brightly lit and secure workout spaces. Great equipment. Featured workout zones to help you exercise easily. Shower and toilet facilities and qualified personal trainers (if you need them!).

The first payment will taken immediately on joining. The next payment will be a direct debit one month after joining. If you join during a pre-sell, your first payment is taken 14 days after joining. with the next payment being a month after opening. This secures your pre-opening membership price. Members are kindly requested to ensure that you have adequate funds in your account for the monthly membership direct debit. Inadequate funds in your account will result an administration charge by Harlands (our direct debit collection partner).

No credit card data is stored on the NRG servers and all one off payments are processed by Stripe to ensure the security of your card details.

Our entire joining process is completed online, on this website. Please click here to join today!.

If you have any problems, do come and see us at the gym and we will be more than happy to help.

We want to ensure all our members receive the same great customer service. However if you feel that the gym is not for you then members can provide 30 days notice to cancel their membership via email to info@nrggym.com stating; your name, membership details and reason for leaving - you will then receive an email to complete the cancelation.

Please do not cancel your direct debit with the bank prior to your membership cancelation, as this will result in administration charges to your account. Members with membership cards will be required to return their membership card prior to cancellation.

We believe in providing great value and service to our members. Our membership options include: No joining fee, no contract – No catch!

Of course, come down and see us! One of our friendly staff will be there to show you around and help you make your decision.

We are currently offering individual monthly memberships from £11.99 per month with no joining fee and no contract!

Please visit the web page for each gym site to find out the address and map for each gym.

My First Visit

This unique pin access code is for your use only and must not be distributed or shared with anyone else. For the safety of our members, anyone found to have shared their unique pin will have their membership cancelled. Offenders found using a paying member’s pin will receive an on the spot fine of £7. We take the safety of our members seriously and have 24/7 CCTV security at each of our sites.

Sure.

For Gravesend, please Click here to book your day pass now.

For Watford, please Click here to book your day pass now.

Yes this available from our fully qualified Level 3 personal trainers. Please visit us in-gym or email us at info@nrggym.com for more information and special offers on personal training packages.

Please come down to the gym and visit us to arrange a time for your induction.

Inductions are free! Members can book an induction in-gym or via email at info@nrggym.com

Yes there is disabled access in all of our gyms.

There will always be a member of staff on-hand to assist with any queries or assistance you may require.

Preferably something comfy, light and breathable is recommended and leave a little room to move in! Men, please cover your bare chests by wearing a T-shirt. Also wear only closed shoes such as cross-trainers or running shoes. Members need to ensure the correct clothing is worn to prevent and protect from injuries.

Yes, we play music in all our gyms.

Please remember your pin number which has been assigned to you only, a padlock or pound coin for the lockers, sweat towel and a bottle of water to stay hydrated. Should you forget any of the above we can sort you out at the club.

Once you have signed up, you will be emailed your pin number for access to the gym. Pop down to the gym and our freindly staff will provide you with an induction if you require one to get you NRGised!

Equipment and Facilities

Please don’t worry. Unlike other affordable gyms, our gyms are always staffed and we will have a high supervisory presence. We also operate a pin entry entry system to access the gym. Under no circumstances can membership pin numbers be shared as a photo is directly linked to each member upon entry and displayed. Furthermore the gym is monitored by CCTV to provide further peace of mind to members.

Please see each gym page for where the nearest car parking is

Yes we have changing rooms which are clearly signposted.

NRG GYM’s focus is to provide a great value gym and have decided to focus on providing a great gym without the extra costs at a low price.